Refund & Return Policy

Refund & Return Policy

Last updated: [Insert Date]

We want you to be completely satisfied with your purchase from Ozibu Store.

1. Returns

• You may return eligible items within 14 days of receipt.

• Items must be unused, in original packaging, and in resalable condition.

• To initiate a return, please contact us at [Insert Email].

2. Refunds

• Once your return is received and inspected, we’ll notify you via email.

• Approved refunds will be processed to your original payment method within 5–10 business days.

3. Non-Returnable Items

Certain products (e.g. hygiene items, digital downloads, personalized goods) cannot be returned.

4. Exchanges

If you received a defective or incorrect item, we will replace it at no extra cost.